Menulog General Placing an order Once I’ve placed my order, can I contact the restaurant directly? Of course you can, just head to the order confirmation screen to find the restaurant's phone number and give them a call. Articles in this section I can't seem to place an order - what do I do? How do I know if my order has been confirmed? Once I’ve placed my order, can I contact the restaurant directly? Can I change my order after I have paid for it? How can I cancel my order? What can I do if my order was cancelled after I paid? Why do you have ‘Delivered by Restaurant’ or ‘Delivered by Menulog’ next to each restaurant?