Help Centre
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What can I do if my order was cancelled after I paid?
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I haven't received my order, what should I do?
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What can I do if I am not happy with the food quality?
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What should I do if the food received is not what I requested?
Common questions
What else can we help with?
The order process
- How do I know if my order has been confirmed?
- Why do you have ‘Delivered by Restaurant’ or ‘Delivered by Menulog’ next to each restaurant?
- I can't seem to place an order - what do I do?
- Can I change my order after I have paid for it?
- I've received a confirmation but my order has not arrived, what can I do?
- How can I cancel my order?