Keep an eye on the order confirmation page, this page has the most up to date information about your order status. We will also send you an email with all of the details to your inbox as well as a push notification through the app. If the restaurant isn’t able to accept the order for whatever reason, then it will be cancelled and a refund will be processed immediately and you will receive an SMS for this as well.
For more information on the refund, please see What can I do if my order was cancelled after I paid?
Please be aware that we’re currently experiencing a very high volume of calls, emails and chats. As there may be a longer response time, please only contact us if your enquiry is urgent. Thank you.