We understand that sometimes plans change and cancelling the order is your only option. Please bear in mind that there might be a charge for cancelling your order, depending on why and when you cancel. This is because the restaurant may have already started preparing your order, or your order might even be on the way and we need to ensure that the restaurant and or food couriers are fairly compensated.
If you wish to cancel the order, please contact us via one of the methods below and have your order number and contact details handy.
N.B. Please be aware that we’re currently experiencing a very high volume of calls, emails and chats. As there may be a longer response time, please only contact us if your enquiry is urgent. Thank you.