To find out the status of your background check, please log in to your National Crime Check portal and check for any remaining tasks. If all steps are completed, please allow up to 48 business hours for it to process. Please note that any courier bag purchased will not be shipped until the background check has been paid and returned with a clear result.
If you have not received the email link, please check your junk and spam email folders for an email from: “National Crime Check” If you have questions about the result of your completed background check, you can reach National Crime Check by calling 1800 080 095 or emailing email@example.com.
If you have contacted National Crime Check and they informed you that Menulog needs to release your check, email us at firstname.lastname@example.org.
If you have your own Criminal History Check that was completed within the last 90 days, email it to us at email@example.com.