There’s something unexpected in my food

  • Updated

We take food safety very seriously, so if you’ve received your order and have found something unexpected in your food, please get in touch by selecting the contact us button below and explaining what has happened. Please bear in mind that this contact button is only visible when logged in to your account. 

We may ask you to provide a clear photograph of the item to support your claim. Just so you know, if the photo you provide doesn’t clearly show the problem you’re claiming for, we may not be able to progress with your claim.