We take food safety very seriously and try our best to ensure the food delivered to you is what you expect. If you have received your order and it has a foreign object in the item, please take a photo of that item and send it, along with your order ID and description of what happened to firstname.lastname@example.org, and one of our customer care agents will assist you with this. Please ensure the picture clearly shows the foreign object in the food.
N.B. Please be aware that we’re currently experiencing a very high volume of calls, emails and chats. As there may be a longer response time, please only contact us if your enquiry is urgent. Thank you.