Amid the ongoing coronavirus (COVID-19) situation, we want to remind all customers that contact-free collection and delivery is now implemented for all orders, to help ensure the health and safety of the entire Menulog community.
With more people now collecting meals from restaurants for takeaway, it is very important to maintain a safe distance from both restaurant staff, couriers and delivery drivers and other people when you select the ‘pick up’ option. To do this, we recommend you:
- Alert the restaurant to your arrival. The restaurant could be closed for dine-in or the doors are shut, so make sure you are visible to staff
- Step back a safe distance from staff and wait for them to place the food on the counter or a table
- Step forward to collect your order
If there are several people waiting, please remember to keep the Australian Government recommended distance apart. If needed, stand back and call the restaurant to alert them of your arrival.